What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
Can I transfer money in another currency?
Yes, most services allow you to transfer money in various currencies.
The exchange rate will be set by the service at the time of the transfer.
Can I cancel a money transfer from The Philippines to Lao after it's sent?
Yes, in most cases, you can cancel a money transfer from The Philippines to Lao if the funds haven't yet been received in Lao. To do so, contact the provider's support team in The Philippines or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between The Philippines and Lao.
Do I need a bank account in The Philippines to send money to Lao?
Not necessarily. Many international services operating in The Philippines offer cash transfers to Lao, so you can send money without a bank account. However, if you’re using online banking or bank-to-bank transfer from The Philippines to Lao, an account will be required.
