What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
What information do I need to transfer money?
You will typically need:
Recipient's name and surname
Country and city of receipt
Transfer amount
Currency of receipt (if different from the sending currency)
For some services, the recipient's phone number or email address may be required
Can I cancel a money transfer from Burundi to Indonesia after it's sent?
Yes, in most cases, you can cancel a money transfer from Burundi to Indonesia if the funds haven't yet been received in Indonesia. To do so, contact the provider's support team in Burundi or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Burundi and Indonesia.
Can I send money from Burundi to Indonesia on weekends or holidays?
Yes, you can initiate a transfer from Burundi to Indonesia anytime, including weekends and public holidays. However, depending on the service, delivery to Indonesia may be delayed until the next business day, especially for bank transfers.
