What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
Will the recipient in Italy need identification to receive money from Cape Verde?
Yes. If you're sending money from Cape Verde to Italy for cash pickup, the recipient in Italy must show a valid ID and sometimes the transaction number. This helps ensure that money sent from Cape Verde is securely delivered in Italy.
How much is the commission for your service?
We do not charge any commission from the users of our system.
Can I send money from Cape Verde to Italy on weekends or holidays?
Yes, you can initiate a transfer from Cape Verde to Italy anytime, including weekends and public holidays. However, depending on the service, delivery to Italy may be delayed until the next business day, especially for bank transfers.
