What information do I need to transfer money?
You will typically need:
Recipient's name and surname
Country and city of receipt
Transfer amount
Currency of receipt (if different from the sending currency)
For some services, the recipient's phone number or email address may be required
Will the recipient in The USA need identification to receive money from Ecuador?
Yes. If you're sending money from Ecuador to The USA for cash pickup, the recipient in The USA must show a valid ID and sometimes the transaction number. This helps ensure that money sent from Ecuador is securely delivered in The USA.
Can I cancel a money transfer from Ecuador to The USA after it's sent?
Yes, in most cases, you can cancel a money transfer from Ecuador to The USA if the funds haven't yet been received in The USA. To do so, contact the provider's support team in Ecuador or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Ecuador and The USA.
What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
