What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
Can I cancel a money transfer from Eritrea to Indonesia after it's sent?
Yes, in most cases, you can cancel a money transfer from Eritrea to Indonesia if the funds haven't yet been received in Indonesia. To do so, contact the provider's support team in Eritrea or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Eritrea and Indonesia.
Can I send money from Eritrea to Indonesia on weekends or holidays?
Yes, you can initiate a transfer from Eritrea to Indonesia anytime, including weekends and public holidays. However, depending on the service, delivery to Indonesia may be delayed until the next business day, especially for bank transfers.
How to calculate taxes on foreign payments?
If for some reason the bank's rate on that day was higher than the Central Bank's rate (the rarest
case), the "service" received is also taxed. It is easier to follow this point than to deal with
additional calculations.
