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Contact the service's customer support immediately so they can assist you. You may be required to provide personal information and the transfer number.
You will typically need:
Recipient's name and surname
Country and city of receipt
Transfer amount
Currency of receipt (if different from the sending currency)
For some services, the recipient's phone number or email address may be required
If for some reason the bank's rate on that day was higher than the Central Bank's rate (the rarest case), the "service" received is also taxed. It is easier to follow this point than to deal with additional calculations.
