What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
How much is the commission for your service?
We do not charge any commission from the users of our system.
Do I need a bank account in Puerto Rico to send money to Brazil?
Not necessarily. Many international services operating in Puerto Rico offer cash transfers to Brazil, so you can send money without a bank account. However, if you’re using online banking or bank-to-bank transfer from Puerto Rico to Brazil, an account will be required.
Will the recipient in Brazil need identification to receive money from Puerto Rico?
Yes. If you're sending money from Puerto Rico to Brazil for cash pickup, the recipient in Brazil must show a valid ID and sometimes the transaction number. This helps ensure that money sent from Puerto Rico is securely delivered in Brazil.
