What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
Can I send money from Sao Tome and Principe to Poland on weekends or holidays?
Yes, you can initiate a transfer from Sao Tome and Principe to Poland anytime, including weekends and public holidays. However, depending on the service, delivery to Poland may be delayed until the next business day, especially for bank transfers.
How to calculate taxes on foreign payments?
If for some reason the bank's rate on that day was higher than the Central Bank's rate (the rarest
case), the "service" received is also taxed. It is easier to follow this point than to deal with
additional calculations.
Can I cancel a money transfer from Sao Tome and Principe to Poland after it's sent?
Yes, in most cases, you can cancel a money transfer from Sao Tome and Principe to Poland if the funds haven't yet been received in Poland. To do so, contact the provider's support team in Sao Tome and Principe or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Sao Tome and Principe and Poland.