What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
What information do I need to transfer money?
You will typically need:
Recipient's name and surname
Country and city of receipt
Transfer amount
Currency of receipt (if different from the sending currency)
For some services, the recipient's phone number or email address may be required
Are there limits on how much I can send from Japan to The United Kingdom?
Yes, most providers have limits on international transfers from Japan to The United Kingdom. These limits may depend on the provider, the amount, and your identification level. For example, larger transfers from Japan to The United Kingdom may require identity verification or proof of source of funds.
Can I cancel a money transfer from Japan to The United Kingdom after it's sent?
Yes, in most cases, you can cancel a money transfer from Japan to The United Kingdom if the funds haven't yet been received in The United Kingdom. To do so, contact the provider's support team in Japan or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Japan and The United Kingdom.