What information do I need to transfer money?
You will typically need:
Recipient's name and surname
Country and city of receipt
Transfer amount
Currency of receipt (if different from the sending currency)
For some services, the recipient's phone number or email address may be required
Can I cancel a money transfer from Rwanda to The United Kingdom after it's sent?
Yes, in most cases, you can cancel a money transfer from Rwanda to The United Kingdom if the funds haven't yet been received in The United Kingdom. To do so, contact the provider's support team in Rwanda or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Rwanda and The United Kingdom.
What should I do if I lose my transfer information?
Contact the service's customer support immediately so they can assist you.
You may be required to provide personal information and the transfer number.
Do I need a bank account in Rwanda to send money to The United Kingdom?
Not necessarily. Many international services operating in Rwanda offer cash transfers to The United Kingdom, so you can send money without a bank account. However, if you’re using online banking or bank-to-bank transfer from Rwanda to The United Kingdom, an account will be required.
