Can I track the status of my transfer?
Yes, most services provide a way to track the status of your transfer online or through a mobile app.
You will be provided with a tracking number that can be used to check the transfer status on the service's website or app.
Do I need a bank account in Rwanda to send money to New Zealand?
Not necessarily. Many international services operating in Rwanda offer cash transfers to New Zealand, so you can send money without a bank account. However, if you’re using online banking or bank-to-bank transfer from Rwanda to New Zealand, an account will be required.
How much is the commission for your service?
We do not charge any commission from the users of our system.
Can I cancel a money transfer from Rwanda to New Zealand after it's sent?
Yes, in most cases, you can cancel a money transfer from Rwanda to New Zealand if the funds haven't yet been received in New Zealand. To do so, contact the provider's support team in Rwanda or use their app/website. Keep in mind that some services may charge a cancellation fee for transfers between Rwanda and New Zealand.
